HR & Payroll Administrator

Practice Area: Group

Location: London

Instinctif Partners:

Instinctif Partners is an international business communications consultancy, specialists in reputation, influence and engagement. We work with over 850 clients globally, from FTSE100 enterprises to SMEs just starting out on their journey. We are 450+ people in twenty offices in ten countries, working across six practice areas and a range of sector specialisms.


Role Overview:

The HR & Payroll Administrator actively supports the day-to-day HR operation by providing an effective and professional HR administration service to both the HR team and wider business.

The role will require full responsibility for all departmental administration, including but not limited to payroll, recruitment & selection, induction, training & development, employee relations, salary reviews, probationary reviews, reward & benefits.




HR Administration

  • Accountable for ensuring all HR Systems/ files always remain up to date.
  • Creating and assisting in producing various weekly, monthly and ad hoc HR reports.
  • Management of the shared HR inbox responding to all tasks within a timely manner. Completing all tasks/ requests within remit and assigning all other tasks to the appropriate HR team member.
  • Accountable for ensuring the Starter, Mover & Leaver processes – and associated procedures – always remain up to date with all concerns being appropriately highlighted.
  • Handling all data in line with Company data protection and GDPR policies and procedures
  • Drafting all HR related correspondence using company templates in line with policies and procedures.
  • Coordinate the performance management process, ensure that all mid-year and annual appraisal documents are completed and suitably recorded and filed
  • Organising lunch & learn workshops
  • Responsible for all employee benefits administration.
  • Assisting the HR Team with all relevant projects across all areas of the HR operation
  • Support & assist with the recruitment & selection process across the company



  • Complete the monthly payroll by updating the Octopus system with the necessary changes and liaising with the payroll provider, ensuring checks are made to minimise errors
  • Responsible for all aspects of a high volume payroll, collating and validating monthly payroll data, administering all starter, movers and leaver information
  • Act as the first point of call for managing payroll queries
  • Oversee other payroll providers
  • Ensure the efficient transfer of employee information from HR to payroll
  • Point of contact on payroll, tax and/or HR policies and procedures


Employee Relations

  • Producing appropriate correspondence on employee relations issues such as absenteeism, disciplinary and grievance, maternity, paternity, parental, adoption leave, unpaid leave requests and flexible working requests using templates in line with Company policies and procedures.
  • Prepare documentation for terminations, variations of employment and probation reviews
  • Facilitating employee exit interviews
  • Note taking during meetings
  • Assisting the HR team with employee relations issues where required such as returning to work after maternity leave, flexible working requests, recruitment etc.


Skills & Experience:



  • Experience of working in a HR Administration role
  • Experienced payroll administrator 2 years+
  • Proven written and verbal communication skills
  • Excellent organisational and time management skills, with the ability to work on own initiative to plan and prioritise work
  • Experience of using HR systems, data entry and production of MI reports



  • Experience of working within professional services
  • CIPD qualification (or equivalent) an advantage


Personal Attributes:

  • Ability to work to deadlines and juggle numerous tasks/projects
  • Excellent attention to detail and ability to sustain high levels of accuracy even when under pressure
  • Must have a pleasant, approachable personality and be able to demonstrate discretion and confidentiality
  • A self starter with the ability to work on own initiative


Our success is underpinned by our values:

  • Blaze a Trail – We push boundaries and set the pace within our industry;
  • Move Fast -We anticipate change and respond quickly;
  • Always Connect – We combine skills, experience and perspectives that unite people and organisations; and
  • Keep it real – We are open, fair and authentic, always listening and understanding before we respond.


With the recent changes to data protection laws Instinctif Partners Limited is committed to protecting and respecting your privacy. To find out more about how we use your personal information and your rights please see our Application Fair Processing Notice.


Nothing that ticks your boxes?

We’re always on the hunt for new talent. Please take a look at our latest opportunities. If there is not something that suits you, we’d still love to hear from you.

Please submit your CV and a cover letter to us on: