Digital Project Manager

Practice Area: Content & Creative

Location: London

Instinctif Partners:

Instinctif Partners is an international business communications consultancy, specialists in reputation, influence and engagement. We work with over 850 clients globally, from FTSE100 enterprises to start-ups, and everything in between. We are 400+ people in fourteen offices in ten countries, working across six practice areas and a range of sector specialisms.


Instinctif Partners was named International Agency of the Year 2018 and was listed amongst the Best Places to Work by PR Week.


Role Overview:

We’re recruiting a Digital Project Manager to join our Content & Creative practice and help us take our digital offer to the next level.

We’re looking for a confident and articulate individual, who can build strong and effective relationships with clients and with colleagues across the business. Someone who will lead projects and originate innovative new ideas, to achieve the very best outcome for your clients.

We’re looking for someone who is hardworking, passionate about digital communications, and who can thrive in an award-winning creative agency.



On a day-to-day basis, the digital project manager will:

  • Manage key client accounts and lead digital projects
  • Liaise with internal and external stakeholders on the status of projects
  • Track the project deliverables and meet agreed deadlines
  • Reporting on success criteria for delivered projects by measuring results
  • Keeping track of latest digital campaign trends and analysing digital behaviour
  • Work alongside the existing digital team and creative designers

Key responsibilities:

  • Working as part of a team to win new business
  • Develop existing client relationships as part of the business pipeline
  • Project managing the production of Corporate and Investor websites ranging from small campaign microsites to large international corporate sites for international businesses.
  • Working alongside our design team and developers.  Managing the project from beginning to end.
  • Planning digital projects from the initial stages through to final delivery
  • Acting as the lead contact for clients during projects
  • Continuously assessing working methods and processes and making recommendations for improvement
  • Reviewing project resources and providing an analysis on whether they meet the demands of the project
  • Ensuring key Service Level Agreements are met
  • Overseeing the project’s financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes

Key skills:

  • Strong communication skills, both written and verbal
  • Background in digital project management
  • Technical competence and understanding of Content Management Systems and web technologies
  • Evidence of working with project management methodologies would be an advantage
  • Multi-tasker with ability to juggle many projects
  • Passion for creating digital projects
  • Creative flair and innovative approach
  • Previous agency experience preferable but not essential


  • Proven experience of effectively managing projects large and small from brief through to delivery
  • Able to manage several projects concurrently
  • Adept at building effective client relationships and working with several stakeholders to deliver against targets
  • Strong communication with excellent verbal and written presentation, report writing and data analysis capabilities
  • Experience of identifying business opportunities, building client relationships and seeking new business
  • Previous experience in other agencies is desirable


Our success is underpinned by our values:

  • Blaze a Trail – We push boundaries and set the pace within our industry;
  • Move Fast -We anticipate change and respond quickly;
  • Always Connect – We combine skills, experience and perspectives that unite people and organisations; and
  • Keep it real – We are open, fair and authentic, always listening and understanding before we respond.

With the recent changes to data protection laws Instinctif Partners Limited is committed to protecting and respecting your privacy. To find out more about how we use your personal information and your rights please see our Application Fair Processing Notice.

Nothing that ticks your boxes?

We’re always on the hunt for new talent. Please take a look at our latest opportunities. If there is not something that suits you, we’d still love to hear from you.

Please submit your CV and a cover letter to us on: