Billing Coordinator

Practice Area: Group

Location: London

Instinctif Partners:

Instinctif Partners is an international business communications consultancy, specialists in reputation, influence and engagement. We work with over 850 clients globally, from FTSE100 enterprises to SMEs just starting out on their journey. We are 450+ people in twenty offices in ten countries, working across six practice areas and a range of sector specialisms.



Our 10-strong finance team is responsible for the group & head office finance and treasury functions as well as providing all day-to-day accounting support for our trading companies in the UK, Dubai, USA, Belgium & Ireland. Working alongside the business we seek to add value and provide relevant analysis in order to aid decision making.


Role Overview:

We require an experienced biller/credit controller to join our finance team and take the lead in controlling the billing for the group.

This role will offer the successful candidate the opportunity to work with all areas of the business, including Senior Management, and therefore requires strong communication skills and a professional attitude.

We are a fast-growing international group and are looking for someone with the ability to aid in the growth and improvement of the finance function and drive efficiencies and change by using their own initiative.



Full responsibly of the fee billing for the group, some credit control:

Credit Control

  • Instrumental in improving working capital in order to meet cash flow targets
  • Ensure timely collections from debtors and escalate any overdue AR to Managing Partners and Billing & Credit Control Manager
  • Resolve any queries raised by clients concerning fees or expense recharges
  • Maintain a concise record of credit control activity including expected payment dates to enable accurate cash flow analysis
  • Meet regularly with the Billing & Credit Control Manager to agree cash forecasting


  • Manage the billing of sales invoices for client contracts and various project fees across the business
  • Seek invoice approval from Partners prior to invoice submission and ensure invoices are approved before billing deadline
  • WIP management – provide job status information and support to account handlers for review
  • Creating job codes within Finance system
  • Monthly recharges and cost of sales writes offs
  • Review WIP monthly with a view to maximizing monthly billing
  • Resolve any issues preventing WIP being billed each month
  • Maintain WIP days in line with departmental objectives

Skills & Experience:

  • 3+ years’ work experience
  • Experience in a PR, Consultancy or other Agency environment would be an advantage
  • Ideally degree educated in any discipline
  • Good understanding of Microsoft Office packages, especially Excel.  Experience of accounting packages
  • A pro-active individual who shows initiative and takes responsibility for their own decisions
  • A good team-player who encourages feedback and will seek help when appropriate
  • An effective and well-presented communicator both verbally and in writing
  • An analytical problem-solver who is able to quickly and accurately identify key issues
  • A well-organised planner who will follow rules and procedures when appropriate
  • An innovator who will thrive in a pressurised and dynamic environment and embraces change

Other Information:

  • Working Hours: 37.5 per week to be worked during normal business hours
  • Role holder must have the right to work in the UK;

Our success is underpinned by our four key values:

  • Blaze a Trail – We push boundaries and set the pace within our industry
  • Move Fast –  We anticipate change and respond quickly;
  • Always Connect – We combine skills, experience and perspectives that unite people and organisations; and
  • Keep it real – We are open, fair and authentic, always listening and understanding before we respond.

With the recent changes to data protection laws Instinctif Partners Limited is committed to protecting and respecting your privacy. To find out more about how we use your personal information and your rights please see our Application Fair Processing Notice.

Nothing that ticks your boxes?

We’re always on the hunt for new talent. Please take a look at our latest opportunities. If there is not something that suits you, we’d still love to hear from you.

Please submit your CV and a cover letter to us on: